MediaCom Privacy Policy
The provision of resources to the churches of Australia and Aotearoa New Zealand requires a relationship of trust and confidentiality between all parties. Consistent with our commitment to be a leader serving the people of God with innovative, relevant and practical Christian resources MediaCom has developed a policy to protect the privacy of the individuals and churches that we serve in compliance with the National Privacy Principles.

MediaCom is committed to meeting with the national privacy standard and complies with the 10 National Privacy Principles as stated below:

· Collection
· Use and disclosure
· Data quality
· Data security
· Openness
· Access and correction
· Identifiers
· Anonymity
· Transborder data flows
· Sensitive information

Collection
It is necessary for MediaCom to collect personal information from its clients.
This information may be collected in a variety of ways, including receipt of order forms by mail, telephone, email and on the web, and registration and enrolment forms.
The information collected may include names, addresses, email addresses, telephone and fax numbers denominational information and, where specifically authorised, credit card details.
The information MediaCom collects from people in organisations other than its clients is available for clients to read under the Access and Correction part of this policy.

How Do We Respond?
· We will only collect information that is necessary for our mission and ministry
·If you become aware that we are holding information which is incorrect, out of date or no longer required, please notify us so that it can be amended or destroyed. This will be done in a secure and sensitive way.

Use and disclosure
The typical circumstances in which MediaCom will use this information are as follows:
· To circulate to you products that you have ordered from us,
· To advise you of new initiatives, programs and products available from us,
· To maintain accurate listings of denominational clergy,
· Billing/debt recovery.

Data Quality
All information held by MediaCom relevant to the functions of fulfilling our mission statement will be maintained in a form that is accurate, complete and up to date.

Openness
MediaCom has made this material available to clients to inform them of its policies on management of personal information. On request, MediaCom will let its clients know what type of information we hold, who we collect it from, for what purposes we hold the information, how we collect it, hold, use and disclose that information.

Access and Correction
Clients may request access to their information held by MediaCom.
Where necessary, they will be given the opportunity to amend any personal information held that is incorrect.